PENGARUH SERVANT LEADERSHIP DAN PSYCHOLOGICAL CONTRACT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DOSEN UNIVERSITAS ISLAM NEGERI (UIN) SYARIF HIDAYATULLAH JAKARTA

Mi’raj Mi’raj, Matin Matin, Rugaiyah Rugaiyah, Lamria Lamria

Abstract


Abstrak

Penelitian ini bertujuan untuk mengetahui pengaruh servant leadership (kepemimpinan yang melayani) dan psychological contract (kontrak psikologis) terhadap oraganizational citizenship behavior (OCB). Untuk mencapai tujuan tersebut, penelitian ini menggunakan pendekatan kuantitatif dan teknik pengumpulan data dengan menggunakan angket. Survey dilakukan sejak bulan Juni 2018 – Maret 2019 dengan melibatkan 115 dosen Fakultas Ilmu Tarbiyah dan Keguruan, UIN Syarif Hidayatullah Jakarta. Sampel dalam penelitian ini ditentukan dengan teknik purposive samplingmenggunakan rumus Slovin dan ujicoba instrumen sebanyak 20 dosen. Temuan dari hasil penelitian ini mengindikasikan: pertama, adanya pengaruh kepemimpinan yang melayani secara langsung positif dan signifikan terhadap organizational citizenship behavior dengan koefisien jalur 0,332. Kedua, adanya pengaruh kontrak psikologis secara langsung positif terhadap organizational citizenship behavior dengan koefisien jalur 0,304. Ketiga, adanya pengaruh kepemimpinan yang melayani secara langsung positif dan signifikan terhadap kontrak psikologis dengan koefisien jalur 0,290. Berdasarkan hasil penelitian ini, organizational citizenship behavior dosen dapat ditingkatkan dengan memperkuat kepemimpinan yang melayani, yaitu kepemimpinan yang mengutamakan kepentingan dosen (bawahan) dibanding kepentingan pimpinannya sendiri. Kontrak psikologis yang dimaksudkan untuk meningkatkan organizational citizenship behavior dosen dengan memenuhi kewajiban bersama, kepercayaan dosen terhadap janji dan kesepakatan dengan organisasi.

 

Kata Kunci : Kepemimpinan Yang Melayani, Kontrak Psikologis, Organizational

Citizenship Behavior

 

Abstract

This study aims to determine the effect of servant leadership and psychological contract on organizational citizenship behavior (OCB). To achieve this goal, this study uses a quantitative approach and data collection techniques using questionnaires. The survey was conducted from June 2018 - March 2019 by involving of 115 lecturers at the Faculty of Tarbiyah and Teachers Training, UIN Syarif Hidayatullah Jakarta. The sample in this study was determined by purposive sampling technique using the Slovin formula and instrument testing as many as 20 lecturers. The findings from the results of this study indicate: first, the existence of leadership influences that serve directly positively and significantly towards organizational citizenship behavior with a path coefficient of 0.332. Second, there is a direct positive psychological contract influence on organizational citizenship behavior with a path coefficient of 0.304. Third, the influence of leadership that serves is directly positive and significant for psychological contracts with a path coefficient of 0.290. Based on the results of this study, organizational citizenship behavior of lecturers can be improved by strengthening leadership that serves, namely leadership that prioritizes the interests of lecturers (subordinates) compared to the interests of their own leadership.Psychological contracts intended to improve organizational citizenship behavior of lecturers by fulfilling shared obligations, lecturers' trust in promises and agreements with organizations.

Keywords : Servant Leadership,  Psychological Contracts, Organizational Citizenship

                  Behavior

Full Text:

PDF

References


Achua, C.F. & Lussier, R.N. (2010). Effective Leadership. South Western: Cengage Learning.

Amstrong, M. (2009).Hand Book of Human Resources Management Practice. London: Kogen Page.

Baldwin, T.T., Bommer, W.H. and Rubin, R.S. (2013).Managing Organizational Behavior, Second Edition,International Edition. New York: McGraw-Hill.

Colquitt, J.A., and Lepine, J.A., andWesson, M.J. (2015).Organizational Behavior: Improving Performance and Commitment in The Workplace, Fourth Edition. New York: McGraw-Hill.

Daft, R.L. (2010). New Era Of Management, 9th Edition. South-Western: Cengage Learning.

Djaali dan Mulyono. (2009). Pengukuran dalam Pendidikan. Jakarta: Gramedia.

George,J.M. and Jones, G.R. (2012).Understanding and Managing Organizational Behavior, Sixth Edition.New York: Prentice Hall.

Gibson, J.L. and Ivancevich, J.M., Donelly, J.H. Jr, Konopaske, Robert. (2012).Organizations: Behavior, Structure, Processes, Fourteenth Edition. New York: McGraw-Hil Irwin.

Greenberg, J.and Baron, R.A. (2008).Behavior in Organization. New Jersey: Prentice Hall.

Griffin, R.W. and Moorhead, G. (2014).Organizational Behavior: Managing People and Organizations, Eleventh Edition. South-Western: Cengage Learning.

Ivancevich, J.M., and Konopaske, R., and Matteson, M.T. (2008).Organizational Behavior and Management. New York: McGraw-Hill.

Kreitner, R. And Kinicki, A. (2010). Organizational Behavior, Nineth Edition. NewYork: McGraw-Hill Irwin.

Lussier, R.N. (2013).Human Relations in Organizations, Nineth Edition.New York: McGraw-HillIrwin.

Luthans, F. (2011).Organizational Behavior: An Evidence-Based Approach. New York: McGraw-Hill.

McShane, S.L. and Glinow, M.A.V. (2010). Organizational Behavior: Emerging Knowledge and Character for the Real World.New York: McGraw-Hill Irvin.

Newstrom, J.W. (2011).Organizational Behavior: Human Behavior at Work, Thirteenth Edition, International Edition. New York: McGraw-Hill.

Noe, R.A. and Hollenbeck, J. and Gerhart, B. and Wright, P. (2014).Fundamentals of Human Resource Management, Fifth Edition, International Edition.New York: McGraw-Hill.

Noor, J. (2011). Metodologi Penelitian: Skripsi, Tesis, Disertasi, dan Karya Ilmiah. Jakarta: Kencana.

Petersitzke, M. (2009). Supervisor Psychological Contract Management. Humberg: Gablier Edition Wissenchaft.

Quick, J.C. and Nelson,D.L. (2013).Principles of Organization Behavior: Realities and Challenge. South-Western: Cengage Learning.

Robbin, S.P. and Coulter, M.A. (2012).Management. New York: Pearson Edition Inc.

Schermerhorn, J.R. Jr. (2011). Introduction to Management, 11th Edition, International Student Version.New York: John Wiley & Sons.

Schermerhorn,J.R. Jr. and Hunt, J.G. and Osborn, R.N. and Bien, M.U. (2011).OrganizationalBehaviour. New York: John Wiley & Son Inc.

Sudijono, A. (2012). Pengantar Statistik Pendidikan. Jakarta: Rajawali Pers.

Wagner,J.A.III. and Hollenbeck, J.R. (2010).Organizational Behavior. New York: Routledge.

Baytok, A. and Ergen,F.D. (2013). The Effect of Servant Leadership On Organizational Citizen Behavior, A Study in Five Star Hotel Enterprise in Istambul and Afyonkarahisar.Journal of Business Research-Turk. Diakses 28 Agustus 2018.

Chinomona, R. and Mashiloane, M. and Poe, D. (2013). The Influence of Servant Leadership on Employee Trust in a Leaders and Commitment to The Organization. Mediteranean Journal of Social Sciencess MC SER Publishing, Rome-Italy, vol. 4 no. 14 November 2013. Diakses 28 Agustus 2018.

Freeman, GT. (2011). Spirituality and Servant Leadership: A Conceptual Model and Research Proposal. Emerging Leadership Journeys. vol. 4 lss. 1. Regent University School of Global Leadership & Entrepreneurship.Diakses 28 Agustus 2018.

Gucel, C. and Begec, S. (2012). The Effect of the Servant Leadership on Organizational Citizen Behavior, Case Study of A University. International Juornal of Social Sciences And Humanity Studies, Vol. 4, No. 1. Diakses 31 Juli 2018.

Hasugian, Fordolin. (2015). Pengaruh Kepemimpinan, Budaya Organisasi, Tanggungjawab dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) Dosen (Studi di Program Studi Ilmu Kesejahteraan Sosial pada Perguruan Tinggi di Jakarta).Jakarta: Disertasi Pascasarjana Universitas Negeri Jakarta.

Liu, J. and Cho, S. and Seo, W. (2011). OCB Investigating the Impact of Psychological Contract and Perceived Supervisor Support in the Hospitality Industry in South Korea, in the Scholarworks Digital Library. Scholarworks Online. http://scholarworks.umass.edu/gradcof_hospitality/2011/presentation/75. Diakses 31 Juli 2018.

Llego, B. (2014). The Importance of Psychological Contracts through Leadership: The Relationship between Human Resource Strategy and Performance. World Academy of Science, Engineering and Technology, International Journal of Economics and Management Engineering Vol: 8, No. 9. Diakses 31 Juli 2018.

Mahembe, B. and Engelbrecht, A.S. (2014). The Relationship between Servant Leadership, Organisational Citizenship Behaviour and Team Effectiveness. South Africa: SA Journal of Industrial Psychology. Diakses 31 Juli 2018.

Mashigo, N. (2012). The Impact of Leadership on Psychological Contracts: An Exploratory Study of The National Treasury. A research project submitted to theGordon Institute of Business Science, University ofPretoria. Diakses 22 Juni 2018.

Min-Li, Y. (2014).A Study on the Correlations among Psychological Contract, Organizational Citizenship Behavior, and Performance in the Hotel Industry.National Kaohsiung University of Applied Sciences, Published by Expert Projects Publishing House, vol. 47. Diakses 22 Juni 2018.

Muthoharoh, I. (2015). Pengaruh Servant Leadership dan Affective Commitment terhadap Organizational Citizenship Behavior (OCB) Dosen Universitas Islam Jakarta (UIJ).Jakarta: Tesis Program Pascasarjana Universitas Negeri Jakarta.

Muttaqin. (2014). Pengaruh Psychological Contract (Kontrak Psikologis) dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) Guru SD Negeri Kecamatan Hu’u Kabupaten Dompu Provinsi NTB. Jakarta: Tesis Program Pascasarjana Universitas Negeri Jakarta.

Nastiezaie, N. and Bameri,M.andDadkan,N.A.R. (2016).The Relationship of Servant Leadership with Trust and Organizational Efficacy.Iran: Modern Applied Science Journal, Vol. 10, No. 9. Published by Canadian Center of Science and Education.Diakses 22 Juni 2018.

Ramli, A. dan Desa, N.M. dan Ramayah, T. (2014). Servant Leadership and Organizational Citizenship Behaviour: The Malaysian Perspectives., International Journal of Management and Sustainability, Vol. 3 (2). Diakses 25 Juli 2018.


Article Metrics

Abstract views: 43   PDF views: 18